Welcome! Sign in to access your account. New user?
ADULT: OFF HOME DIRECTORY SEARCH RANDOM POLL MAKE A POLL

ISPs and Security

This poll is to collect information regarding the effectiveness and responsiveness of Internet Service Providers in response to your complaints regarding security issues such as hacking, DDoS, etc.
The poll is open to everyone, however, the focus has primarily been towards users of ClearICE, ClearRoute and ClearZone firewall log reporting utilities.
If you don't see a particular ISP in the list, let us know and we'll be glad to include them.

Very poor = No response / No followup
Poor = Autoresponder / No followup
Average = Autoresponder / followup
Good = Individual response / No followup
Very Good = Individual response / Followup
Excellent = Individual response / Followup / resolution
@Home
Very Poor
Poor
Average
Good
Very Good
Excellent
America Online
Very Poor
Poor
Average
Good
Very Good
Excellent
AT&T WorldNet
Very Poor
Poor
Average
Good
Very Good
Excellent
Bell Atlantic
Very Poor
Poor
Average
Good
Very Good
Excellent
CableOne
Very Poor
Poor
Average
Good
Very Good
Excellent
Cox Cable
Very Poor
Poor
Average
Good
Very Good
Excellent
Earthlink
Very Poor
Poor
Average
Good
Very Good
Excellent
MediaOne
Very Poor
Poor
Average
Good
Very Good
Excellent
Mindspring
Very Poor
Poor
Average
Good
Very Good
Excellent
OneMain
Very Poor
Poor
Average
Good
Very Good
Excellent
PacBell
Very Poor
Poor
Average
Good
Very Good
Excellent
Prodigy
Very Poor
Poor
Average
Good
Very Good
Excellent
PSINet
Very Poor
Poor
Average
Good
Very Good
Excellent
Qwest
Very Poor
Poor
Average
Good
Very Good
Excellent
RoadRunner
Very Poor
Poor
Average
Good
Very Good
Excellent
SBC Internet
Very Poor
Poor
Average
Good
Very Good
Excellent
UUNet
Very Poor
Poor
Average
Good
Very Good
Excellent
Videotron
Very Poor
Poor
Average
Good
Very Good
Excellent
MSN
Very Poor
Poor
Average
Good
Very Good
Excellent
Adelphia
Very poor
Poor
Average
Good
Very good
Excellent
NTL World
Very Poor
Poor
Average
Good
Very good
Excellent
Genuity
Very poor
Poor
Average
Good
Very good
Excellent
Verio, Inc.
Very poor
Poor
Average
Good
Very Good
Excellent
Broadwing
Very poor
Poor
Average
Good
Very good
Excellent
Wanadoo.fr (France)
Very poor
Poor
Average
Good
Very good
Excellent
Wanadoo.be (Belgium)
Very poor
Poor
Average
Good
Very good
Excellent
Hinet (Taiwan)
Very poor
Poor
Average
Good
Very good
Excellent
kt.co.kr (Korea)
Very poor
Poor
Average
Good
Very good
Excellent
Kornet.net (Korea)
Very poor
Poor
Average
Good
Very good
Excellent
hkt.net (Hong Kong)
Very poor
Poor
Average
Good
Very good
Excellent
t-online.de (Germany)
Very poor
Poor
Average
Good
Very good
Excellent
Telocity (DirecTV DSL)
Very poor
Poor
Average
Good
Very Good
Excellent
BT Internet
Very poor
Poor
Average
Good
Very Good
Excellent
hsacorp.com (Charter Communications)
Very poor
Poor
Average
Good
Very Good
Excellent
NWlink.com (Northwest Link)
Very poor
Poor
Average
Good
Very Good
Excellent
Paralynx (cablerocket.com)
Very poor
Poor
Average
Good
Very Good
Excellent
Qwest
Very Poor
Poor
Average
Good
Very Good
Excellent
This poll was created on 2001-06-17 05:39:34 by MPC1788783392