How would you rate the RE banning policy for AOE3?

Theres been some debate about the issue of Robot Entertainment's banning policy, specifically concerning the treatment of stolen and shared accounts. Should they look deeper into a situation or is their current level of investigation adequet? Please answer honestly how you rate their handling of this as well as whether or not the user kerkumus should have been banned.

This poll was created on 2009-06-18 00:59:18 by freeto