E-SELFQUAL
During the purchase process, I knew what the next Web pages would be
| 50% (2) | Strongly Disagree | |
|---|---|---|
| 25% (1) | Disagree | |
| 25% (1) | Not Sure | |
| 0% (0) | Agree | |
| 0% (0) | Strongly Agree |
4 voters have answered this question.
During the purchase process, I knew what to expect for in each web page
| 25% (1) | Strongly Disagree | |
|---|---|---|
| 0% (0) | Disagree | |
| 50% (2) | Not Sure | |
| 25% (1) | Agree | |
| 0% (0) | Strongly Agree |
4 voters have answered this question.
I could use different methods of payments for completing the transaction
| 25% (1) | Strongly Disagree | |
|---|---|---|
| 0% (0) | Disagree | |
| 25% (1) | Not Sure | |
| 25% (1) | Agree | |
| 25% (1) | Strongly Agree |
4 voters have answered this question.
The site provides a wide range of products to choose from
| 50% (2) | Strongly Disagree | |
|---|---|---|
| 0% (0) | Disagree | |
| 25% (1) | Not Sure | |
| 25% (1) | Agree | |
| 0% (0) | Strongly Agree |
4 voters have answered this question.
I was able to choose my preferred payment method
| 25% (1) | Strongly Disagree | |
|---|---|---|
| 0% (0) | Disagree | |
| 25% (1) | Not Sure | |
| 50% (2) | Agree | |
| 0% (0) | Strongly Agree |
4 voters have answered this question.
I was able to get to the website very quicky
| 25% (1) | Strongly Disagree | |
|---|---|---|
| 0% (0) | Disagree | |
| 25% (1) | Not Sure | |
| 50% (2) | Agree | |
| 0% (0) | Strongly Agree |
4 voters have answered this question.
It was easy for me to get to the website
| 25% (1) | Strongly Disagree | |
|---|---|---|
| 0% (0) | Disagree | |
| 25% (1) | Not Sure | |
| 50% (2) | Agree | |
| 0% (0) | Strongly Agree |
4 voters have answered this question.
It as convenient to correct an eror in my shopping basket (amount, color, etc.)
| 25% (1) | Strongly Disagree | |
|---|---|---|
| 50% (2) | Disagree | |
| 25% (1) | Not Sure | |
| 0% (0) | Agree | |
| 0% (0) | Strongly Agree |
4 voters have answered this question.
It was convenient to correct an error in my order (delivery address, zipcode, etc.)
| 25% (1) | Strongly Disagree | |
|---|---|---|
| 0% (0) | Disagree | |
| 0% (0) | Not Sure | |
| 75% (3) | Agree | |
| 0% (0) | Strongly Agree |
4 voters have answered this question.
It was convenient to complete the transaction
| 25% (1) | Strongly Disagree | |
|---|---|---|
| 0% (0) | Disagree | |
| 25% (1) | Not Sure | |
| 50% (2) | Agree | |
| 0% (0) | Strongly Agree |
4 voters have answered this question.
It was convenient to go through the credit validation process
| 25% (1) | Strongly Disagree | |
|---|---|---|
| 0% (0) | Disagree | |
| 25% (1) | Not Sure | |
| 50% (2) | Agree | |
| 0% (0) | Strongly Agree |
4 voters have answered this question.
It was convenient to complete the detailed registration form
| 50% (2) | Strongly Disagree | |
|---|---|---|
| 25% (1) | Disagree | |
| 25% (1) | Not Sure | |
| 0% (0) | Agree | |
| 0% (0) | Strongly Agree |
4 voters have answered this question.
I was notified in a timely manner when the item I ordered was not in stock
| 25% (1) | Strongly Disagree | |
|---|---|---|
| 25% (1) | Disagree | |
| 25% (1) | Not Sure | |
| 25% (1) | Agree | |
| 0% (0) | Strongly Agree |
4 voters have answered this question.
The price was updated in a timely manner (including shipping, handling charges) when I submitted the order
| 25% (1) | Strongly Disagree | |
|---|---|---|
| 0% (0) | Disagree | |
| 25% (1) | Not Sure | |
| 50% (2) | Agree | |
| 0% (0) | Strongly Agree |
4 voters have answered this question.
The website is responsive at fulfilling my order
| 25% (1) | Strongly Disagree | |
|---|---|---|
| 0% (0) | Disagree | |
| 0% (0) | Not Sure | |
| 50% (2) | Agree | |
| 25% (1) | Strongly Agree |
4 voters have answered this question.
